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Shipping Policy

Order Tracking

Orders can be tracked by clicking here.

Shipping Times

The normal processing time for orders is 48 hours during business days (Monday – Friday). After your order has been shipped, the estimated delivery time within Australia is 1-3 business days for capital cities or metro areas and 3-5 days for Rural areas. Please keep in mind that during holidays or limited edition launches and restocks, this time may vary. 

AUSTRALIA (Metro)

  • Standard – 1-3 Business Days

AUSTRALIA (Rural)

  • Standard – 3-5 Business Days

International

  • Not Available

Shipping & Handling Charges

AUSTRALIA (Metro & Rural)

  • Standard – $7.95, Free for orders over $50.00

International

  • Not Available

NOTICE

We don’t deliver to PO Boxes, 3PL, freight/parcel forwarding or Amazon Warehouse addresses. If you have put in an invalid or unavailable address, we will contact you via em

Connected Coffee is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited Australia.

Packages undeliverable by the originating courier and/or their international shipping partners will be cancelled and refunded less shipping fees paid once received and processed at our shipping hub.